MOBIKO GmbH - Notice history

All systems operational

100% - uptime

Web Portal - Operational

100% - uptime
May 2024 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2024
Jun 2024
Jul 2024

Progressive Web App (PWA) - Operational

100% - uptime
May 2024 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2024
Jun 2024
Jul 2024

Mobility Budget - Operational

100% - uptime
May 2024 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2024
Jun 2024
Jul 2024

D-Jobticket - Operational

100% - uptime
May 2024 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2024
Jun 2024
Jul 2024

Card - Operational

100% - uptime
May 2024 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2024
Jun 2024
Jul 2024

Messaging (E-Mail, Push-Notifications,...) - Operational

100% - uptime
May 2024 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2024
Jun 2024
Jul 2024

API Gateway - Operational

100% - uptime
May 2024 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2024
Jun 2024
Jul 2024

MOBIKO Sandbox / Demo Environment - Operational

100% - uptime
May 2024 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2024
Jun 2024
Jul 2024
100% - uptime

European Central Bank (Exchange Rate Services) - Operational

100% - uptime
May 2024 · 100.0%Jun · 100.0%Jul · 99.94%

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May 2024
Jun 2024
Jul 2024

Third Party: Google Cloud Platform → Google Kubernetes Engine - Operational

Third Party: Google Cloud Platform → Google Compute Engine - Operational

Third Party: Google Cloud Platform → Google Cloud Storage - Operational

Third Party: Google Cloud Platform → Google Cloud SQL - Operational

Third Party: Google Cloud Platform → Google Cloud Networking - Operational

Third Party: Google Cloud Platform → Google Cloud DNS - Operational

Third Party: Google Cloud Platform → Identity & Access Management - Operational

Third Party: Google Cloud Platform → Identity & Security - Operational

Third Party: Google Cloud Platform → Google Container Engine - Operational

Notice history

Jul 2024

European Central Bank (Exchange Rate Services) outage
  • Resolved
    Resolved

    European Central Bank (Exchange Rate Services) is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    European Central Bank (Exchange Rate Services) cannot be accessed at the moment. This incident was created by an automated monitoring service.

Reimbursement files might have duplicate rows
  • Resolved
    Resolved

    The issue has been resolved. Affected customers will be contacted by our customer support team. Thank you for your patience.

  • Monitoring
    Monitoring

    We've deployed a hotfix and monitoring the effects.

  • Identified
    Identified

    We've identified a probable cause, that could sometimes allow multiple processes to write into the same file. We're reproducing the issue and working on a hotfix to prevent this from happening again.

  • Investigating
    Investigating
    We are currently investigating this incident.
Deutschland-Jobticket was not renewed
  • Resolved
    Resolved

    The incident seems to be resolved, as we got feedback from multiple customers, that the ticket is now available again.

  • Monitoring
    Monitoring

    We got several reports from users, that they were not able to access their Deutschland-Jobticket after the new month started.

    Investigation:

    It looks like the affected users are all users, that had Changes (e.g. Birthday, Name Changes etc.) that are relevant for the Deutschland Jobticket booking last month.

    Monitoring:

    A fix has been deployed and we're monitoring the status.

European Central Bank (Exchange Rate Services) outage
  • Resolved
    Resolved

    European Central Bank (Exchange Rate Services) is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    European Central Bank (Exchange Rate Services) cannot be accessed at the moment. This incident was created by an automated monitoring service.

Jun 2024

No notices reported this month

May 2024

API Gateway outage
  • Resolved
    Resolved

    API Gateway is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    API Gateway cannot be accessed at the moment. This incident was created by an automated monitoring service.

May 2024 to Jul 2024

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