MOBIKO GmbH - 403 on all MOBIKO requests – Incident details

All systems operational

403 on all MOBIKO requests

Resolved
Major outage
Started 22 days agoLasted about 2 hours

Affected

MOBIKO Platform

Major outage from 1:42 PM to 1:43 PM, Operational from 1:42 PM to 1:43 PM, Major outage from 1:43 PM to 3:20 PM, Operational from 1:43 PM to 3:20 PM

Web Portal

Major outage from 1:42 PM to 3:20 PM

Progressive Web App (PWA)

Major outage from 1:42 PM to 3:20 PM

Mobility Budget

Operational from 1:42 PM to 3:20 PM

D-Jobticket

Operational from 1:42 PM to 3:20 PM

Card

Operational from 1:42 PM to 3:20 PM

Updates
  • Resolved
    Resolved

    The fix was successfully implemented and running for two hours, so we consider this issue resolved. Thank you for your understanding.

  • Monitoring
    Monitoring

    We've implemented a fix and are monitoring the effects.

  • Identified
    Identified

    We've identified the issue of the 403 error and a fix was just implemented